6 Simple Habits for Providing Great Customer Service

When you experience great customer service, you naturally want to return to that business for more. A great service experience is a big factor in creating loyal customers. Customer experience is not only an entry-level issue. It’s impacted at all levels of business. It’s impacted in the line at the ticket counter all the wayContinue reading “6 Simple Habits for Providing Great Customer Service”

The Ultimate Packing List for Traveling with Kids

Traveling with kids can be stressful enough. You have the stress of keeping track of them in unfamiliar surroundings. You have to make sure they’re hydrated, fed, and slick with sunscreen. You have to keep them clean, safe, and entertained… all while trying to work in their afternoon nap. Sometimes we’re so busy fussing overContinue reading “The Ultimate Packing List for Traveling with Kids”

Why write about travel?

I’m a freelance writer, but I’ve spent most of my adult life working in the hotel industry. While I’ve worked for well known hotel brands like Holiday Inn and Hilton, I’ve also worked for independent resorts, spas, and family owned boutique hotels. Working with such a wide range of hotels, I’ve encountered and served everyContinue reading “Why write about travel?”

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