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6 Simple Habits for Providing Great Customer Service


To Check or Not to Check

Essential Items to Pack in Your Carry-On Luggage Two of the most common nightmares for travelers: Missing your connecting flight and losing your luggage. In both of these instances, you may be faced with having to survive a night without your essentials. Any woman will tell you it’s simply not an option to skip aContinue reading “To Check or Not to Check”

Why write about travel?

I’m a freelance writer, but I’ve spent most of my adult life working in the hotel industry. While I’ve worked for well known hotel brands like Holiday Inn and Hilton, I’ve also worked for independent resorts, spas, and family owned boutique hotels. Working with such a wide range of hotels, I’ve encountered and served everyContinue reading “Why write about travel?”

Family Friendly Vacations – Some highs and woes from this family’s travels

If you’re like me, you have a travel itch that has now rubbed off on your little ones. Years of family friendly vacations will do that! For over a decade, I had a job that made me eligible for some really excellent hotel discounts and we have surely taken advantage of it with numerous familyContinue reading “Family Friendly Vacations – Some highs and woes from this family’s travels”

Why do “big businesses” seem to be hated? A popular restaurant example

In today’s culture we see a lot of disdain for what are deemed to be “big” businesses and franchised corporations. “Buy Local” is a growing movement, especially among Millennials, and mass-produced, cookie cutter products are often met with massive eye rolls and upturned noses. We see a lot of hate for six and seven figureContinue reading “Why do “big businesses” seem to be hated? A popular restaurant example”

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