6 Simple Habits for Providing Great Customer Service

When you experience great customer service, you naturally want to return to that business for more. A great service experience is a big factor in creating loyal customers. Customer experience is not only an entry-level issue. It’s impacted at all levels of business. It’s impacted in the line at the ticket counter all the wayContinue reading “6 Simple Habits for Providing Great Customer Service”

The Ultimate Packing List for Traveling with Kids

Traveling with kids can be stressful enough. You have the stress of keeping track of them in unfamiliar surroundings. You have to make sure they’re hydrated, fed, and slick with sunscreen. You have to keep them clean, safe, and entertained… all while trying to work in their afternoon nap. Sometimes we’re so busy fussing overContinue reading “The Ultimate Packing List for Traveling with Kids”

To Check or Not to Check

Essential Items to Pack in Your Carry-On Luggage Two of the most common nightmares for travelers: Missing your connecting flight and losing your luggage. In both of these instances, you may be faced with having to survive a night without your essentials. Any woman will tell you it’s simply not an option to skip aContinue reading “To Check or Not to Check”

Why write about travel?

I’m a freelance writer, but I’ve spent most of my adult life working in the hotel industry. While I’ve worked for well known hotel brands like Holiday Inn and Hilton, I’ve also worked for independent resorts, spas, and family owned boutique hotels. Working with such a wide range of hotels, I’ve encountered and served everyContinue reading “Why write about travel?”

Family Friendly Vacations – Some highs and woes from this family’s travels

If you’re like me, you have a travel itch that has now rubbed off on your little ones. Years of family friendly vacations will do that! For over a decade, I had a job that made me eligible for some really excellent hotel discounts and we have surely taken advantage of it with numerous familyContinue reading “Family Friendly Vacations – Some highs and woes from this family’s travels”

Why do “big businesses” seem to be hated? A popular restaurant example

In today’s culture we see a lot of disdain for what are deemed to be “big” businesses and franchised corporations. “Buy Local” is a growing movement, especially among Millennials, and mass-produced, cookie cutter products are often met with massive eye rolls and upturned noses. We see a lot of hate for six and seven figureContinue reading “Why do “big businesses” seem to be hated? A popular restaurant example”

Create your website with WordPress.com
Get started